Privacy Policy

At R A M Furniture, your privacy is a priority. This policy outlines how we collect, use, and protect your personal information when you interact with our website and manufacturing services.

What Information Do We Collect?

When you browse our collections, request a custom quote, or place an order, we may collect the following information:

  • Full Name and contact details.

  • Delivery and billing addresses.

  • Email address(es) and telephone number(s).

  • Where appropriate for specific services or verifications, your date of birth.

How Do We Collect Information?

We collect information through direct interactions and authorized third parties:

  • Direct Interaction: You specifically and knowingly provide us with personal information when you contact us regarding our furniture activities, register as a customer, or sign up for our latest trends and newsletters.

  • Third Parties: We may receive information about you from third parties, but only if you have provided them with explicit permission to share your data with us.

How We Use Your Data

The information we collect is used to:

  • Process and manufacture your custom furniture orders.

  • Coordinate professional delivery and installation services across the UAE.
  • Provide customer support and respond to inquiries about our collections.
  • Improve your shopping experience on ramfurniture.ae.

Confidentiality & Third-Party Links

While we take every precaution to protect your data, R A M Furniture is not responsible for the privacy of data collected by websites not owned or managed by our company. This includes any external websites linked through our platform. We encourage you to review the privacy policies of any third-party sites you visit.

Making a Complaint

If you have concerns regarding how your data is handled or are not satisfied with our response to a privacy inquiry, please contact our team:

  • Email: inforamfurniture.ae

  • Process: Please provide details explaining your concerns. We will investigate if the correct procedures have been followed and respond to you as appropriate.

  • Timeline: We aim to complete investigations within 15 working days of receiving a complaint, though complex cases may occasionally take longer.